Privacy Policy

1. Introduction
Welcome to SureTrust (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit https://suretrust.uk (the “Site”), use our services, or interact with us in other ways.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

2. What information we collect
We may collect and process the following kinds of personal data:
Information you provide directly.
Name, email address, phone number, address.
Professional information (e.g. organization, job title).
Other information you send us (e.g. in contact forms, messages, feedback).
Automatically collected information.
Usage data (pages you visit, time spent, clicks, IP address, browser type, device type).
Cookies, tracking technologies, logs.
Third‑party sources.
If you link accounts (e.g. social media) or interact via third‑party services, we may receive data from those.
Public databases, analytics providers, etc.

3. How we use your information
We use your personal data for the following purposes (and only as lawful basis permits):
To provide, maintain, and improve our services and Site.
To respond to inquiries, feedback, or requests.
For marketing, communications, newsletters (where permitted).
To monitor and analyze usage, detect fraud, and ensure security.
To comply with legal obligations or enforce our rights.
For internal administrative and business purposes.

4. Legal basis for processing (UK / EU)
Where applicable, our lawful bases are:
Your consent (e.g. for newsletters, cookies).
Performance of a contract (e.g. to deliver services you request).
Legitimate interests (e.g. improving our services, security), balanced with your rights.
Legal obligations (e.g. data retention for compliance).

5. Cookies and tracking technologies
We use cookies and similar technologies to:
Enable Site functionality.
Analyze usage, performance, and trends.
Deliver personalized content or advertising (if used).
You may manage cookie preferences via your browser settings or via cookie banners (if available). Note that disabling certain cookies may affect functionality.

6. How we share your information
We may share your personal data with:
Service providers (e.g. hosting providers, analytics, email services) under contract to us.
Affiliates or business partners, when needed for delivering services.
Legal authorities or regulators, if required by law or to protect rights, safety, or property.
In business transitions (mergers, acquisitions) with protections in place.
We will not sell your personal data to third parties.

7. Data retention
We retain personal data only as long as necessary for the purposes set out above, or as required by law. After that, we securely delete or anonymize it.

8. Your rights
Depending on your jurisdiction, you may have rights including:
Access to your personal data.
Rectification (correction).
Deletion (erasure).
Restriction of processing.
Objection to processing.
Data portability.
Withdraw consent (where processing is based on consent).
To exercise these rights, contact us (see below). We may ask you to verify your identity.

9. Data security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure—use at your own risk.

10. International transfers
If your personal data is transferred to countries outside your home jurisdiction (e.g. outside the UK or EU), we will ensure appropriate safeguards (standard contractual clauses, data protection agreements) are in place.

11. Children
Our Site and services are not directed to children under 16 (or applicable age in your jurisdiction). We do not knowingly collect information from minors. If you believe we have such data, please contact us for removal.

12. Changes to this Privacy Policy
We may update this policy from time to time. We will post the revised version on the Site and indicate the “Last updated” date. Your continued use constitutes your acceptance of changes.

13. Contact us
If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, you may contact us:

SureTrust
Address: 364-368 Cranbrook Road, Ilford, Essex, United Kingdom, IG2 6HY
Email: info@suretrust.uk
Phone: +44 7973548692